Outsourcing

Sometimes you simply don’t have access to resources in-house. Whether you need Capture’s assistance with one-time projects or long-term solutions, we provide several turnkey services for human resources, systemic resources and management personnel.

Data Management and Reporting

On occasion, what you need is an outside view to clear the fog and zero in on the issue. A common error that occurs in data collection is that the collected information is more interesting than useful or that the collected information is helpful, but not the best or most specific information for the issue at hand. With Capture, we assess which variables need to be factored, where information should be collected from, what the best methods for collecting the information is and how best to analyze and report the information to reach a clear conclusion.
 
We provide you with customized top line reports for executive management and senior leaders, statistical tables and analyses so you can overview at a glance, management reports tailored for specific audiences, and a comprehensive dashboard to access data and metrics, advanced analytics and identify trends across your organization.

Call Center Solutions

Our dedicated, toll-free call centers are open weekdays and evenings, as well as on Saturdays, and may work under private label calling—meaning that all calls we make and take on behalf of your company are done so with your company’s brand. At our research call centers, we conduct internal or external interviews, market research and surveys.

Employee Hotlines

We also offer 1-800 employee hotline services to assist your company with the identification of such improper conduct, such as:

  • Illegal or fraudulent conduct on company property
  • Abuse of property or resources
  • Gross mismanagement.
  • Neglect of duty
  • Safety and security issues
  • Sexual harassment issues
  • Diversity issues
  • Workplace substance abuse
Non-Profit Organizations
As with for-profit businesses, non-profits must strive to enhance their ability to effectively and efficiently perform agency operations and meet or exceed agency objectives.

One main difference in most cases is that they must do so while facing greater fiscal constraints than companies operating in the for-profit sector. Capture’s nonprofit operations provides a cost-effective way for agencies to make better decisions, enhance performance, and improve their ability to meet agency goals.