About Us

There are a number of things that make Capture the best choice for affecting smart and sustainable change in your company. We are a solution-oriented company that puts emphasis on helping you make the best decisions possible, armed with specific and relevant data.

We don’t use premade, off the shelf programs and analyses, but rather work closely with you to create programs customized from top to bottom that best meet your needs and budget.

With more than 30 years of experience and expertise, we have extensive knowledge in not only every aspect of the survey process but with many survey topics, allowing us to zero in on the best practices.

Inbound/Outbound call centers open 24/7/365. Our call centers are staffed with multilingual interviewers and researchers. Private label caller ID may be provided and allows Capture to respond to incoming calls with your brand, not ours.

Our top-level directors and management team consists of experts in marketing, management, financial services, consumer behavior, labor and workplace issues, politics and public policy, the hospitality industry, sales, and non-profit management, making us a well-rounded resource for your company.

As our senior partners have over 40 years of combined financial services backgrounds, we frequently work with or have relationships with:

  •  Advertising agencies
  • Banks
  • Brokerage firms
  • Chemical Companies
  • Clothing Manufactures/Franchises
  • Engineering companies
  • Healthcare facilities
  • Hospitality facilities
  • Hospitals
  • Human Resource Organizations (HRO)
  • Insurance companies
  • Non-profits
  • Political campaigns
  • Professional Employee Organizations (PEO)
  • Public relation firms

Capture donates $2,400 to Red Cross

We are pleased to report that CaptureISG and Capture, Inc. have partnered with The American Red Cross and contributed $2,400 to the American Red Cross Disaster Relief Fund from the proceeds of recent surveys. “It is a “feel good” situation when we can do our work and at the same time help others meet their needs in a time of crisis” said partner Stuart Marion of Capture. Our thanks go out to those who participated in recent surveys for their time and effort and we will continue to support the American Red Cross and other charities through ongoing research initiatives.

Our History

Since 1991, Capture Information Services Group (Capture ISG) has been an industry leader in the collection, analysis and reporting of information aimed at developing the most effective strategic decisions and solutions possible for our clients. As we grew, we opened a new office in Florida in 2004 that was initially slated to focus on our consulting business and our high-net clients.

However, existing client work increased significantly, demanding that we establish a second location and build another team, staffed with customer service analysts, service quality auditors and human capital specialists to conduct a wide range of interviewing and administrative personnel to support our clients and their ever-changing needs.

Our Management Team

Stuart H. Marion, Managing Director

Stuart is the founder of Capture and is responsible for all relationship management and ensuring the highest level of customer satisfaction. Prior to founding Capture, Stuart held senior management positions with Fidelity Investments, American Express, Chase Chemical and The Bank of New York. Stuart manages a portfolio of accounts, conducting third-party HR interviewing across the globe. He also is responsible for strategic planning, consultation and partnering services for many of Capture’s clients. Click here for Stuart’s LinkedIn page.

 

David Goldstein, Market Research Manager, Rhode Island Operations

Dave has been with Capture since 1997 and oversees the design and implementation of market research questionnaire design and project implementation. He is also very involved in servicing non-profits, providing them a professional avenue to collect valuable data.

 

Maureen Hamilton-Marion, Director, Vice President

Maureen joined Capture in 1994 and is responsible for all accounting operations, information management and IT testing procedures. Her portfolio of accounts includes the banking, healthcare and financial service company support operations.

Additionally, Maureen also manages our technical writing team, delivering high-quality policy, procedure and training manuals. Her team prepares all statistics, presentation materials, tabs and banners for Capture clients. Click here for Maureen’s LinkedIn page.

Michael J. Halperin

Mike joined Capture in mid-2022 and leads Diversity, Equity, and Inclusion initiatives for Capture clients.  Building on Capture’s expertise in employee engagement and customer satisfaction surveys, Mike will be work with clients to leverage Capture client research to help interested clients install a sustainable DEI initiative based on client-specific needs and research data.  In addition to his expertise in DEI strategy, he builds on his skills in organizational change strategy, executive coaching, and training design and delivery and will assist in other change projects for Capture.