About Us

There are a number of things that make Capture the best choice for affecting smart and sustainable change in your company. We are a solution-oriented company that puts emphasis on helping you make the best decisions possible, armed with specific and relevant data.

We don’t use premade, off the shelf programs and analyses, but rather work closely with you to create programs customized from top to bottom that best meet your needs and budget.

With more than 25 years of experience and expertise, we have extensive knowledge in not only every aspect of the survey process but with many survey topics, allowing us to zero in on the best practices.

Inbound/Outbound call centers open 24/7/365. Our call centers are staffed with multilingual interviewers and researchers. Private label caller ID may be provided and allows Capture to respond to incoming calls with your brand, not ours.

Our top-level directors and management team consists of experts in marketing, management, financial services, consumer behavior, labor and workplace issues, politics and public policy, the hospitality industry, sales, and non-profit management, making us a well-rounded resource for your company.

As our senior partners have over 40 years of combined financial services backgrounds, we frequently work with or have relationships with:

  •  Advertising agencies
  • Banks
  • Brokerage firms
  • Chemical Companies
  • Clothing Manufactures/Franchises
  • Engineering companies
  • Healthcare facilities
  • Hospitality facilities
  • Hospitals
  • Human Resource Organizations (HRO)
  • Insurance companies
  • Non-profits
  • Political campaigns
  • Professional Employee Organizations (PEO)
  • Public relation firms

Capture donates $2,400 to Red Cross

We are pleased to report that CaptureISG and Capture, Inc. have partnered with The American Red Cross and contributed $2,400 to the American Red Cross Disaster Relief Fund from the proceeds of recent surveys. “It is a “feel good” situation when we can do our work and at the same time help others meet their needs in a time of crisis” said partner Stuart Marion of Capture. Our thanks go out to those who participated in recent surveys for their time and effort and we will continue to support the American Red Cross and other charities through ongoing research initiatives.

Our History

Since 1991, Capture Information Services Group (Capture) has been an industry leader in the collection, analysis and reporting of information aimed at developing the most effective strategic decisions and solutions possible for our clients. As we grew, we opened a new office in Florida in 2004 that was initially slated to focus on our consulting business.
However, existing client work increased significantly, demanding that we establish a second location and build another team, staffed with customer service analysts, service quality auditors and human capital specialists to conduct a wide range of interviewing and administrative personnel to support our clients and their ever-changing needs.

Our Management Team

Stuart H. Marion, Managing Director

Stuart is the founder of Capture and is responsible for all relationship management and ensuring the highest level of customer satisfaction. Stuart manages a portfolio of accounts, conducting third-party HR interviewing across the globe. He also is responsible for strategic planning, consultation and partnering services for many of Capture’s clients.

Maureen Hamilton-Marion, Director, Vice President

Maureen joined Capture in 1994 and is responsible for all accounting operations, information management and IT testing procedures. Her portfolio of accounts includes the banking, healthcare and financial service company support operations. 

Additionally, Maureen also manages our technical writing team, delivering high-quality policy, procedure and training manuals. Her team prepares all statistics, presentation materials, tabs and banners for Capture clients.

Melanie Quinn, Assistant Vice President, Corporate Operations

Melanie joined Capture in 2008 as a senior client service liaison to all of Capture clients. Melanie oversees all daily operations and assists in the auditing and analysis of all data captured for our clients.

David Goldstein, Market Research Manager, Rhode Island Operations

Dave has been with Capture since 1997 and oversees the design and implementation of market research questionnaire design and project implementation for our New England Call Center.

Chris Bader, Director, Call Center Services

Chris has been with Capture since 2006 and oversees the training, development, quality and efficiency of call center employees. Chris has over 10 years experience supervising and managing human resources in a call center environment.