SUCCESS IS BASED ON WHAT YOU KNOW…

Know More!

Actionable Intelligence

We’ll help you to uncover, design and implement the road map of success.

Different Approach

The Capture philosophy is that everything can be measured – it is how we approach measuring it that makes the difference.

SUCCESS IS BASED ON WHAT YOU KNOW…

Know More!

Actionable Intelligence

We’ll help you to uncover, design and implement the road map of success.

Different Approach

The Capture philosophy is that everything can be measured – it is how we approach measuring it that makes the difference.

Welcome to Capture

Capture has 25 years of experience as an industry leader in the collection, analysis and reporting of information aimed at developing strategic decisions for a variety of industries. We specialize in executing customer service assessment programs and organizational effectiveness research interviews. Capture’s customizable programs and surveys provide comprehensive reporting and actionable intelligence that our clients can turn into improvements for their organizations. 
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Opinion Research

We use a computer-aided-telephonic-interviewing (CATI) system to capture all of our research. The flexibility of the system allows us to customize the surveys to encompass all skip patterns, sample and quota management, and questionnaire tasks that move the interview through questionnaire twists and turns as needed. Learn More

Capture Pathways

Our Capture Pathways services are tailored assessment programs that measure employee performance, product knowledge and service attributes. We focus on a variety of skills, including sales aptitude, problem solving, soft skills and more. Our goal is to provide every agent with the opportunity to succeed by providing a thorough report detailing employee strengths and opportunities for improvement.
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Why Capture

Leadership teams can often experience an “Operational Fog,” making a clear picture seemingly impossible. Capture has years of experience in clearly identifying what information needs to be collected, how it needs to be collected and from what sources. Once we have it, we can assemble it in a comprehensive portrait of actionable intelligence which we then help you implement. Learn More