When it comes to growing and maintaining your business, building a great team is invaluable. Capture can help you measure the two important aspects of evaluating your team—employee satisfaction and employee performance.
360 Degree Feedback Surveys
Capture’s 360 degree feedback surveys provide a well-rounded supply of information from subordinates, peers and supervisors, in addition to external sources such as customers and suppliers.
Employee Benefit Surveys
Employee benefits are among the most significant incentives when it comes to employee satisfaction and loyalty. Find out if your incentives are having the intended effect for your employees.
Capture employee benefit surveys identify four key areas:
Capture surveys are not brochures or handout surveys. They are comprehensive contact survey interviews with our highly trained and personable interview professionals.
Leadership within a company must be aligned when it comes to their core visions for the company. Capture excels in helping companies improve their objectives by taking a systematic, disciplined approach to the evaluation and improvement of the management process.
Too often, CEOs lack the proper knowledge regarding the responsibilities of lower level executives to effectively delegate and hold them responsible. Capture will provide you with a comprehensive evaluation of senior executives and management staff.
Customized For You
Capture begins by working with your HR department to customize a set of questions that fit your business and your specific needs. This tailored approach is what yields useful information that you can translate into improvements for your organization.
The interview process can be handled as confidential or not. Whichever you decide, it will be disclosed at the beginning of the discussion. Members of our management team who have senior level experience will conduct these interviews via telephone with senior level executives in a confidential and relaxed environment. Executives are able to choose where, when and how they decide to participate and we will coordinate to ensure the interview is done professionally, and that data is captured candidly with clear results presented at the conclusion including, where appropriate, complete transcripts of the discussion.
What We Look For
We capture intelligence to help you learn more about the workplace from an employee perspective. Our final report includes rich, detailed responses from respondents, not just ones and zeros and pinpoint areas for improvement in the company.
Capture’s personnel are trained to meticulously acquire information that provides you with a detailed understanding of the work environment your personnel or agents experience on a day to day basis.
- Find out more about communication within the company among supervisors, managers and ground level workers.
- What comments or suggestions do senior executives need to consider?
Sometimes over the course of our interviews, we need to escalate certain comments or responses as severe and report the information directly to clients for immediate attention or needed action.
Our interviewing methods screen to check for adherence to compliance or organizational standards. We take care to fully assess the answers we get to identify potential safety, financial or ethical hazards to your company.