Should You Outsource?

Maureen Hamilton, Partner Reason 1: “Our organization has experienced growth over the past few years and we would like to offer enhanced services to our clients to remain competitive, but we really don’t want to consider expanding at this time. Providing these...

Sour Grapes

Stuart M. – CaptureISG Managing Director So I was at a bank this morning, one that recently changed from a large bank to a much, much larger bank. I was initially pleased as there was nobody in line at 8:30 on a Friday morning. Once a teller was available, (one of two...

Using Social Media – Is Research the Key?

Since the formation of this company more than 20 years ago, one of our messages was that research was no longer a luxury, but a necessity. While public access to the Internet hadn’t occurred yet, we were well into the new technology era with the ever growing use and...